My coinbase account has been placed under review. I cant withdraw or trade anymore and nobody responds to my tickets. My account is 5 years old and fully verified and I have not received any messages that they need further verification or what the problem is.
I need money for other investments and I am losing money daily not being able to access my funds. The coinbase support is terrible for such a large public listed company.
(BTW, I kept this amount on coinbase since I am actively trading with it).
If this issue is not resolved or I have not received a solution proposal from Coinbase within the next few days I will file a complaint at the SEC since obviously this practice has no legal ground and the consequences for people can be large. If something is wrong with my account it should be communicated so I have the chance to do something about it. And if its a KYC manual review, it should be done in a few hours and then release the restriction again. But not like this.
And if you are not able to control your automated systems you should not run a business.