I’ve reached out to Coinbase twice in the last few months and I’m extremely disappointed with the responses.
Most of my questions are about feature requests and information about why my order displays the wrong purchase price in the app.
They consistently respond with automated responses that don’t address the issue. Then when you reply someone finally gets back to you. In this case they told me my purchase price of $660 is correct instead of the $1000 paid.
It’s looking like a bug in the software but I wanted to give them an opportunity to explain it. As this information is extremely useful for cost basis.