Coinbase ties to RobinHood??

Is Coinbase owned by the same people/majority shareholders as RobinHood? They have a few glaring similarities—

1) they use the same phone number to verify login information and the EXACT SAME verbiage (“Your Coinbase verification code is: 123456. Don’t share this code with anyone; our employees will never ask for the code.” VS “Your Robinhood verification code is: 123456. Don’t share this code with anyone; our employees will never ask for the code.”)

2) they both have seemingly inaccessible customer service. You must reach them via email and they do not have a number where you can speak to an actual human about account issues. Furthermore, they both almost never reply to customer service requests — even repeat messages a month later!


What do you think?

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  1. Many of these companies use integration services for a lot of customer facing things. Many times they go with industry standard or what is being used by others. I’m a consultant and a lot of our recommendations to customers are best practices and things we’ve seen used successfully elsewhere. No different here just in the same way companies use the same methods for 2FA services. Why? Because it’s an industry standard and sometimes it’s easier to use and existing template than trying to customize everything.

    With that said, it’s not a dispute to your claim. Just giving you a perspective on how companies integrate similar services.

  2. I honestly don’t think so, but have no way of confirming that. But my reasons are that all of my bank accounts use the same format and numbers for 2fa verification. This seems to be the standard format for all account verifications on the internet that I’ve encountered. As to the customer support issue… customer support has always been a weak point for online companies for the most part. Coinbase could use better customer support imho

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