Hey guys, Pauline here with some news about XMR exchanges – just giving you a quick update.
Right now, you can still create ChangeNOW exchanges with XMR even though all of our liquidity providers have cut XMR at the moment. That means that processing time has increased significantly – at the moment, the waiting time for XMR payouts is around 7 hours. After that, all XMR exchanges should be functional again, as we’ll replenish our XMR liquidity out of our own reserves.
We think that giving our customers an opportunity to exchange XMR is important, even if it means longer processing times. Please don’t worry. We’ve got you. The Monero community has been nothing but great to us after three years, and we plan on doing our best to be good for you. Our support team is a bit overloaded, we’ve got your back, each and every exchange will be processed.
All exchanges stuck on Sending to you status should be complete in 7-8 hours. Peace!
NB: If you have any other questions or inquiries, feel free to talk to u/yik3s420 either here or on our subreddit – he’s our staff member and is available for help. Thank you for your patience!
UPDATE, 9:50 AM UTC. What a wild night.
XMR is unavailable until further notice. Around half of the stuck volume has been processed successfully. Stay tuned for more updates and thank you for your patience!