A few months ago I sent USDT from [Binance.com](https://binance.com/) to [Binance.us](https://binance.us/) over the BEP chain. I made a mistake in the MEMO field and copied the Deposit Address into the Memo address. Here is the TX ID where you can see the mistake TXID: F07ED799F01F9452005FBE219825848F6E42B4685C7A32D4A94B11AC0B5EDF55
Anyways I sent multiple emails to both sites where they told me to ask the other site. Eventually, [Binance.us](https://binance.us/) reached out and had me make a video confirming my identity and the mistake. They then told me they would transfer the funds into my USDT US account.
Well, it’s been about 3 months and they totally ceased contact. I send emails asking for ticket updates and nothing. Does Binance scam like this? Or was I just forgotten? My ticket number was: 186510. Just want to make people aware and maybe solve why they cut off communication.